Privacy Policy – Lakeshore Recycling and Disposal
Effective Date: August 1st, 2025
Lakeshore Recycling and Disposal is committed to protecting the personal information of our customers in accordance with Michigan’s privacy and consumer protection laws, including the Michigan Identity Theft Protection Act (Act 452 of 2004) and relevant provisions of the Michigan Consumer Protection Act.
1. Personal Information We Collect
We may collect and securely store the following types of personal information:
Name
Phone number
Email address
Mailing address
Account details
Communication preferences
Any other information you provide when opting in to receive SMS messages
We only collect personal data necessary for providing our services and fulfilling customer needs.
2. How We Use Personal Information
We use personal information to:
Deliver service-related communications such as appointment reminders, order updates, and account notifications
Respond to inquiries and customer support requests
Notify you about changes or updates to your service
Ensure compliance with legal and regulatory obligations under Michigan and federal law
We limit our use of personal information to the purposes stated above and only retain it for as long as necessary.
3. Who We Share Personal Information With
We do not sell or share your personal information, including SMS consent, with any third parties for marketing purposes.
Your information may only be shared with:
Authorized service providers or business partners who support us in delivering services and providing customer care
Government or regulatory authorities when required by law or in compliance with a court order
Other third parties only with your explicit consent or when necessary to complete a service you have requested
In compliance with Michigan’s Identity Theft Protection Act, we implement administrative, technical, and physical safeguards to prevent unauthorized access, use, or disclosure of your personal information.
4. SMS Terms & Conditions
By opting into SMS communications through a web form or other method, you agree to receive SMS messages from Lakeshore Recycling and Disposal, including:
Service notifications
Account updates
Appointment reminders
Billing alerts
Message Frequency: Message frequency may vary depending on your service needs.
Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier.
Opt-Out Instructions: You can opt out of SMS communications at any time by replying STOP to any message.
Assistance: For help, text HELP or visit www.lakeshorerecycle.com.
5. SMS Keywords and Responses
START: “Thank you for opting into SMS messaging from Lakeshore Recycling and Disposal. You may receive 1 message per week. To opt out, text STOP. For assistance, text HELP or visit www.lakeshorerecycle.com. Message & data rates may apply.”
STOP: “You will no longer receive messages from Lakeshore Recycling and Disposal. To opt back in at any time reply START.”
HELP: “Thank you for contacting Lakeshore Recycling and Disposal. You can find help online at www.lakeshorerecycle.com.”
6. Accessing, Updating, and Deleting Your Information
You have the right to:
Access the personal information we hold about you
Request corrections or updates to your information
Request deletion of your personal data (subject to legal retention requirements)
To make a request, contact us at info@lakeshorerecycle.com. We will verify your identity in accordance with Michigan privacy laws before processing your request.
7. Data Security
We follow industry best practices and comply with Michigan’s data protection laws to safeguard your personal information. Security measures include:
Encryption of sensitive data
Role-based access controls
Secure internal protocols for data handling and storage
In the event of a data breach, we will notify affected customers promptly, as required by Michigan law.
8. Privacy Policy Updates
We may update this Privacy Policy periodically to reflect changes in services, regulations, or privacy practices. Updates will be posted on our website. We encourage you to review this policy regularly to stay informed.
For questions or concerns about this Privacy Policy or your data, contact:
Lakeshore Recycling and Disposal
Email: info@lakeshorerecycle.com
Website: www.lakeshorerecycle.com